Registration Renewal

Registration Renewal 2021 is now open!

Renewal begins at 9:00 a.m. EST on February 18, 2021 and closes at 5:00 p.m. EDT on March 31, 2021.

Renewal includes completing the online Information Return Form and paying the annual renewal fee (see information below). Both the form and payment (or enrolment in the Payment Plan Program) must be successfully completed by the deadline for your renewal to be complete.  

2021 Fees & Payment

Fees will only be available to pay online in your College user account once the online Information Return Form has been successfully completed.



Those paying by cheque, money order or bank draft must ensure payment is received by the College before 5:00 p.m. EDT on March 30, 2021.

Payment Plan Program

Registrants who wish to pay their registration fees in a series of pre-set monthly installments, may elect to enrol in the College’s Payment Plan Program.

About late fees

Registrants who miss the renewal deadline will be charged a late fee of $322.05* and a registration reinstatement fee of $279.11* after being sent a Notice of Intent to Suspend, providing 30 days to pay all fees. These fees apply to both the General and Inactive classes.

*HST included. 

Accessing the Information Return form

  • Log into your Registrant account.
  • Sign into your account by entering your username and previously created password.
    • Your username is your current e-mail address on file with the College.
    • If you do not remember your password, click on Forgot my Password to have a reset link sent to your e-mail address previously provided to the College.
  • Once you are logged in, click on the Renew button on your account dashboard under “Complete My Renewal For 2021”.

Note: Make sure you created your new login to access your College user portal—a “CONO Registrants & Client Portal” e-mail was sent to all Registrants on Dec 16, 2020, following the College’s launch of the new database management system. If you cannot find these instructions, please ensure you have checked your e-mail junk/spam folders prior to contacting the Registration Department at for assistance.

Ready to complete your Information Return form?

Download the Information Return Guide for your class of registration. This document provides detailed information about items you will need to have on hand, and how to complete each section of the form.

Planning on changing class this renewal? You have until March 17 to do it

Class change applications (General or Inactive) for 2021 will be accepted until 5 p.m. EDT on March 17, 2021 for Registrants to renew in their new class. Applications received after March 17 will not be processed until April 1, 2021. Registrants who have not met the March 17 deadline for class changes will be expected to renew their registration in their current class of registration. Not renewing on time will result in a late fee and the possible suspension of your certificate of registration.

Have you changed your name since the 2020 renewal?

Submit a Name Request Change form and payment now to avoid potential processing delays later.

Is your CPR up to date?

Registrants registered in the General class must have valid, healthcare provider level CPR, renewed every two years. With COVID-19 still active, Registrants are encouraged to consider renewing their CPR early to avoid lapses in coverage.

Self -Assessment

The online Self-Assessment questionnaire must be completed and reported on as part of your annual registration renewal in the General class. Visit our website for full details or access the questionnaire.


Our online resources will answer most of your questions.