Complaints & Reports Under Investigation

Transparency is at the core of how we work. Being open in our decisions and providing Ontarians with useful information helps increase public confidence in the profession’s ability to self-regulate.

As part of this commitment to transparency, the College publishes summaries of outstanding complaint and report investigations. Our goal is to provide the public and profession with information about complaints and reports reviewed by the Inquiries, Complaints and Reports Committee (ICRC). The ICRC derives its power from the Regulated Health Professions Act, 1991 to deal with concerns about naturopaths’ conduct, practice and behaviour. Cases are anonymously referenced by complaint file number.

Detailed information about complaints and reports, as well as the practice or conduct of naturopaths, is also included in our Annual Report, in our iNformeD newsletter and in the Complaints and Discipline sections of this website.

  • Active Files

    Complaints and Reports Investigation Process

    FILE # DATE FILE OPENED SUMMARY OF ISSUES/CONCERNS STAGE
    19-016R November 8, 2019 Failing to notify the College within 30 days of any current charges against the Registrant.
    Engaging in conduct that would reasonably be regarded by registrants as conduct unbecoming a registrant of the profession.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the registrant’s practice.
    Stage 4
    19-031R October 13, 2021 Contravening, by act or omission, a standard of practice of the profession or failing to maintain the standard of practice of the profession.
    Recommending or providing treatment that the Registrant knows or ought to know is unnecessary or ineffective.
    Providing or attempting to provide services or treatment that the Registrant knows or ought to know to be beyond the Registrant’s knowledge, skill or judgment.
    Performing a controlled act that the Registrant is not authorized to perform.
    Failing to keep records in accordance with the standards of the profession.
    Permitting the advertising of the Registrant or his or her practice in a manner that is false or misleading or that includes statements that are not factual and verifiable.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Inappropriately using a term, title or designation indicating or implying a specialization in the profession.
    Contravening, by act or omission, a provision of the Naturopathy Act, the Regulated Health Professions Act or the regulations under either of those Acts.
    Contravening the Medicine Act, 1991.
    Failing to carry out or abide by an undertaking given to the College or breaching an agreement with the College.
    Stage 1
    19-032R October 13, 2021 Contravening, by act or omission, a standard of practice of the profession or failing to maintain the standard of practice of the profession.
    Recommending or providing treatment that the Registrant knows or ought to know is unnecessary or ineffective.
    Providing or attempting to provide services or treatment that the Registrant knows or ought to know to be beyond the Registrant’s knowledge, skill or judgment.
    Performing a controlled act that the Registrant is not authorized to perform.
    Failing to keep records in accordance with the standards of the profession.
    Permitting the advertising of the Registrant or his or her practice in a manner that is false or misleading or that includes statements that are not factual and verifiable.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Inappropriately using a term, title or designation indicating or implying a specialization in the profession.
    Contravening, by act or omission, a provision of the Naturopathy Act, the Regulated Health Professions Act or the regulations under either of those Acts.
    Contravening the Medicine Act, 1991.
    Stage 1
    20-005R June 17, 2020 Inappropriately using a title or designation while suspended.
    Advertising naturopathic services while suspended.
    Practising the profession while suspended.
    Stage 4
    20-016R February 10, 2020 Practising the profession while suspended.
    Inappropriately using a title or designation while suspended.
    Performing and/or requisitioning laboratory tests that the Registrant is not authorized to perform/requisition.
    Contravening by act or omission the Laboratory and Specimen Collection Centre Licensing Act, R.S.O.
    Contravening or failing to maintain the Standard of Practice for Advertising.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.
    Using the “Dr.” title without the appropriate restricted title.
    Failing to comply with the requirement under Part IV of Ontario Regulation 168/15 (General) made under the Naturopathy Act, 2007.
    Performing IVIT prior to having met the Standards of Practice for Prescribing.
    Stage 3
    20-021R November 18, 2020 Contravening or failing to maintain the Standard of Practice for Advertising.
    Selling a drug or substance and/or recommending non-scheduled substances outside the Naturopathic Doctor-patient relationship.
    Contravening or failing to comply with the General regulation under the Naturopathy Act and the Standard of practice for Prescribing.
    Contravening the Standards of Practice for Fees and Billing.
    Stage 3
    20-029 October 26, 2020 Providing services outside the naturopathic scope of practice.
    Recommending or providing treatment that the Registrant knows or ought to know is unnecessary or ineffective.
    Failure to maintain appropriate therapeutic relationships and professional boundaries with a patient.
    Failure to make reasonable attempts to collaborate with the patient’s other relevant healthcare providers respecting the care of the patient.
    Failure to refer the patient to or advise the patient to consult another healthcare provider when the Registrant knew or ought to have known that the patient required a service beyond their scope of practice.
    Failure to obtain informed consent.
    Stage 3
    20-033R June 8, 2021 Providing or attempting to provide services or treatment that the Registrant knows or ought to know to be beyond the Registrant’s knowledge, skill or judgment.
    Contravening or failing to maintain the Standard of Practice for Advertising.
    Inappropriately using a term, title or designation.
    Stage 3
    20-034 December 8, 2020 Falsifying a record relating to the Registrant’s practice.
    Issuing an invoice that is false or misleading.
    Failing to keep records in accordance with the standards of the profession.
    Stage 3
    21-004R July 6, 2021 Practising the profession while the Registrant’s certificate of registration was suspended.
    Directly or indirectly benefiting from the practice of the profession while the Registrant’s certificate of registration was suspended.
    Inappropriately using a title or designation while the Registrant’s certificate of registration was suspended.
    Stage 3
    21-005R June 8, 2021 Failing to comply with an order of a panel of the College. Stage 3
    21-006R May 25, 2021 Failing to comply with the General Regulation.
    Contravening the Medicine Act, 1991.
    Contravening or failing to maintain the Standards of Practice of the profession.
    Stage 3
    21-009 May 11, 2021 Inappropriate billing procedures. Stage 3
    21-013 April 15, 2021 Recommending or providing treatment that may have caused harm to a patient.
    Failure to address a patient’s concerns about the treatment provided and the symptoms experienced by the patient.
    Stage 3
    21-015 July 30, 2021 Contravening, ss. 76(3) and (3.1) of the Health Professions Procedural Code, schedule 2 to the Regulated Health Professions Act, 1991. Stage 3
    21-016 June 10, 2021 Inappropriate or wrong diagnosis.
    Recommending treatment that may have harmed a patient.
    Failure to appropriately address a patient’s concerns regarding the side effects of the treatment.
    Stage 2
    21-017 June 29, 2021 Failure to document discussions with a patient.
    Recommending and/ or providing treatment that may be harmful to a patient.
    Failure to conduct a thorough intake assessment of a patient.
    Failure to ensure that a patient has sufficient information to make valid decisions about their care.
    Communicating with a patient unprofessionally.
    Failure to be prepared for an emergency with a patient.
    Stage 2
    21-023 July 22, 2021 Providing services outside the scope of practice. Stage 3
    21-029 August 19, 2021 Inappropriate or wrong diagnosis.
    Recommending treatment that may have harmed the patient.
    Recommending/prescribing substances without conducting a thorough assessment.
    Providing recommendations/advice that may be outside the scope of practice.
    Failure to follow up with the patient regarding effects of the recommended treatment.
    Stage 3
    21-031 August 25, 2021 Failure to retain and transfer patient records as per the Standard of Practice for Record Keeping. Stage 2
    21-032 August 25, 2021 Failure to retain and transfer patient records as per the Standard of Practice for Record Keeping. Stage 2
    21-033 September 8, 2021 Issuing an incorrect and/or misleading invoice, bill or receipt.
    Billing an insurer for the services that have not been provided, alleged insurance fraud.
    Failing to appropriately and/or timely address the patient’s billing concerns.
    Stage 3
    21-034 September 8, 2021 Issuing an incorrect and/or misleading invoice, bill or receipt.
    Billing an insurer for the services that have not been provided, alleged insurance fraud.
    Failing to appropriately and/or timely address the patient’s billing concerns.
    Stage 3
    21-035 October 4, 2021 Providing or attempting to provide services or treatment that the Registrant knows or ought to know was beyond their knowledge, skill or judgment.
    Failure to refer the patient to another healthcare provider.
    Failure to make reasonable attempts to collaborate with the patient’s other relevant healthcare providers respecting the care of the patient, where such collaboration is necessary for the patient’s health.
    Advising and/or practising outside the scope of naturopathic practice.
    Failure to maintain appropriate therapeutic relationships and professional boundaries with the patient.
    Stage 1

    Stage 1. Notice of Complaint/Report

    Within 14 days of receipt of a complaint or a report, the College issues a notice of complaint/report and provides a copy of complaint/report to the Registrant in question. The Registrant may make a written submission to the ICRC within 30 days of the date of the notice.

    Stage 2. Additional comments from complainant (Complaints ONLY)

    The Registrant’s response is provided to the complainant who may provide comment.

    Stage 3. Review by ICRC

    Once the supporting documentation and relevant information have been collected from the parties and possible witnesses involved in the complaint/report, the matter is reviewed by a panel of the ICRC. The Panel conducts a thorough review of the information and considers whether there are any additional documents that should be obtained or any other witnesses who should be approached.

    Stage 3a. Expert Opinion

    Where standards of practice within the profession are an issue, the Panel may retain a knowledgeable member of the profession to provide an expert opinion. Similarly, experts in document analysis, DNA, mental health or other disciplines may be required in some cases.

    Stage 3b. Formal Investigation (Complaints ONLY)

    In some circumstances the Panel may appoint a formal Investigator, who has the power to:

    • Enter the Registrant’s place of practice and examine records or equipment and, where necessary, copy them or remove them.
    • Summons witnesses or documents.
    • Obtain a search warrant.


    Stage 4. Decision and Reasons

    Once the investigation is completed, the ICRC deliberates on the potential outcomes of the complaint/report. The ICRC Decision Pathway is a simplified tool which explains how the decisions are made.

    A written decision and the reasons for the decision are provided to both the complainant and the Registrant except where the matter has been referred to the Discipline Committee or to another panel of the ICRC to conduct health inquires.

    Stage 5. Implementation of the Outcomes

    The College monitors compliance with all ICRC outcomes. If a Registrant fails to comply with a decision of the ICRC, the CEO of the College, with the approval of the ICRC, may appoint an investigator to inquire into the Registrant’s actions and the reasons for non-compliance.

  • Closed Files

    Includes all files closed between April 1, 2018 – October 7, 2021

    FILE # DATE FILE OPENED SUMMARY OF ISSUES/CONCERNS OUTCOME DATE FILE CLOSED
    16-012R February 8, 2018 Practising and/or holding out as a person authorized to practise naturopathy while suspended. Oral Caution May 3, 2018
    17-003R October 3, 2017 Misleading advertising.
    Providing services outside the scope of practice.
    Contravening the Standard of Practice for Prescribing.
    SCERP and Oral Caution May 3, 2018
    17-013 May 17, 2017 Sexual harassment and wrongful dismissal of an employee.
    Delegating to a nurse.
    SCERP and Oral Caution October 4, 2018
    17-016 June 22, 2017 Prescribing, dispensing or selling a drug or substance for an improper purpose.
    Contravening the Standard of Practice for Consent.
    Stealing medication/supplies from an employer.
    Referred to Discipline Committee September 6, 2018
    17-020 July 20, 2017 Inappropriate or incompetent treatment provided to a patient.
    Requisitioning laboratory testing outside the context of the naturopathic doctor-patient relationship and charging excessive fees.
    SCERP and Oral Caution July 5, 2018
    17-022 August 2, 2017 Recommending a treatment that may have caused harm to a patient.
    Performing a controlled act that the Registrant is not authorized to perform.
    SCERP May 3, 2018
    17-023R October 31, 2017 Contravening the Standard of Practice for Intravenous Infusion Therapy.
    Advertising in a manner that is false or misleading.
    No further action May 3, 2018
    17-024 September 20, 2017 Record Keeping deficiencies. No further action April 5, 2018
    17-027 October 11, 2017 Failing to maintain an appropriate therapeutic relationship with a patient.
    Failing to provide professional advice in a professional capacity regarding Vaccinations.
    Failing to comply with the College’s reporting requirements.
    Failing to advise a patient to consult another health care provider.
    SCERP and Oral Caution February 7, 2019
    17-030 October 23, 2017 Issuing false or misleading invoices.
    Falsifying records related to the Registrant’s practice.
    No further action October 4, 2018
     17-031 October 23, 2017 Issuing false or misleading invoices.
    Falsifying records related to the Registrant’s practice.
    Referred to Discipline Committee June 6, 2019
    17-032 October 27, 2017 Failing to obtain a patient’s informed consent prior to treatment.
    Concealing the nature of the treatment when requested by the patient.
    Recommending or providing unnecessary examination or treatment.
    Referred to Discipline June 7, 2018
    17-033R January 24, 2018 Failing to register an IVIT* premises. No further action May 3, 2018
    17-035 November 18, 2017 Inappropriate use of the restricted title “Physician”. Letter of Advice April 5, 2018
    17-036R April 18, 2018 Contravening, by act or omission for various Standards of Practices.
    Sexual abuse of a patient.
    Letter of Counsel August 3, 2018
    17-037R January 31, 2018 Recommending and/or providing inappropriate or incompetent treatment to a patient. Letter of Counsel July 5, 2018
    17-038R February 8, 2018 Failing to comply with the Investigators appointed by the College. Oral Caution May 3, 2018
    17-040R January 31, 2017 Performing IVIT* prior to having met the Standard of Practice for IVIT*. Letter of Counsel May 3, 2018
    18-001 January 26, 2018 Recommending or providing inappropriate or incompetent treatment to a patient and failure to reply to the patient’s concerns.
    Abruptly discontinuing professional services.
    Letter of Counsel June 7, 2018
    18-002R August 24, 2018 Contravening the Standard of Practice for Consent, Record Keeping, IVIT and Fees and Billing. Signed Undertaking October 3, 2019
    18-003 February 5, 2018 Inappropriate or misleading advertising. No further action June 7, 2018
    18-004R April 24, 2018 Contravening, by act or omission of the Standard of Practice for Advertising, Conflict of Interest and Conflict of Interest Guidelines.
    Using or permitting the use of a testimonial.
    No further action July 5, 2018
    18-005R August 27, 2018 Failing to comply with an order of the Discipline Committee.
    Failing to keep records in accordance with the standards of the profession.
    Referred to Discipline Committee February 7, 2019
    18-006R August 27, 2018 Delegating a controlled act to a health practitioner.
    Issuing an invoice that is false of misleading.
    Advertising services outside the scope of practice of Naturopathic Medicine.
    Referred to Discipline Committee August 1, 2019
    18-007 March 9, 2018 Recommending and providing inappropriate or incompetent treatment.
    Failing to respond to a patient’s concerns about the recommended treatment.
    Failing to maintain an appropriate therapeutic relationship with a patient.
    Letter of Counsel August 3, 2018
    18-008 March 22, 2018 Failing to maintain appropriate infection prevention and control procedures. Acting in a conflict of interest when providing patient care.
    Failing to maintain the Standard of Practice for IVIT* and/or Injections.
    Referred to Discipline Committee November 1, 2018
    18-009 April 3, 2018 Sexual abuse of a patient.
    Failure to maintain appropriate therapeutic relationship with a patient. Acting in a conflict of interest when providing patient care.
    SCERP November 1, 2018
    18-010 April 19, 2018 Providing treatment that was harmful to the patient. No further action  April 4, 2019
    18-011 April 25, 2018 Sexual abuse of a patient.
    Providing treatment that might have hurt/injured the patient.
    Dispensing or selling an unidentified substance.
    Failing to disclose the treatment information and obtain the patient’s informed consent.
    Inappropriate billing.
    Referred to Discipline Committee December 3, 2020
    18-012 May 9, 2018 Recommending and providing incompetent treatment to a patient.
    Failure to provide relevant treatment information to patient.
    Failing to respond to a patient’s concerns about the recommended treatment.
    Letter of Counsel November 1, 2018
    18-013 May 17, 2018 Failing to keep records in accordance with the standards of the profession. Referred to Discipline Committee May 13, 2019
    18-014R August 1, 2018 Falsifying a record relating to the Registrant’s practice.
    Issuing an invoice that is false or misleading.
    Referred to Discipline October 4, 2018
    18-015R June 28, 2018 Practising outside of ND scope and false advertising. Letter of Counsel September 6, 2018
    18-016R July 9, 2018 Practising outside of ND scope and false advertising. Letter of Counsel October 4, 2018
    18-017R July 9, 2018 Practising outside of ND scope and false advertising. Letter of Counsel October 4, 2018
    18-018R September 28, 2018 Performing IVIT prior to having met the Standards of Practice for Prescribing and IVIT.
    Contravening the Standard of Practice for Conflict of Interest and IVIT.
    Letter of Counsel November 1, 2018
    18-019 August 9, 2018 Providing healthcare advice in an academic setting, outside the scope of practice. Letter of Counsel January 10, 2019
    18-020 August 20, 2018 Engaging in conduct that is aggressive and unprofessional towards another registrant of the College and their staff. No further action January 10, 2019
    18-021 August 27, 2018 Failing to obtain the patient’s informed consent.
    Providing inappropriate treatment to the patient.
    Failing to assess a patient before administering a drug.
    Delegating a controlled act to a nurse thus failing to ensure that the delegation conforms to the Nursing Act, 1991.
    SCERP and Oral Caution January 9, 2020
    18-022 August 30, 2018 Providing or recommending an inappropriate treatment to a patient. Letter of Counsel November 1, 2018
    18-023 September 12, 2018 Failing to meet the Standards of Practice for Consent, Prescribing and Recommending Non-Scheduled Substances.
    Failing to respond in a timely manner to patient’s concerns.
    Terminating patient relationship without confirming patient has not been abandoned.
    Letter of Counsel and Oral Caution May 2, 2019
    18-024 October 9, 2018 Recommending/providing inappropriate treatment, that the Registrant should have known would be ineffective.
    Failing to contact and collaborate with other healthcare providers of the patient.
    Letter of Counsel March 7, 2019
    18-025 October 9, 2018 Failing to supervise a person whom the Registrant was professionally obligated to supervise. No further action April 4, 2019
    18-026R April 8, 2019 Issuing an invoice that is false or misleading. SCERP and Oral Caution April 2, 2020
    18-027 October 25, 2018 Failing to comply with the College’s Advertising Standard of Practice, the Advertising Guideline and the Policy on Vaccination.
    Providing healthcare advice outside the scope of practice.
    Oral Caution February 7, 2019
    18-028 October 25, 2018 Failing to comply with the College’s Advertising Standard of Practice, the Advertising Guideline and the policy on Vaccination.
    Providing misleading and false information outside the scope of practice.
    Letter of Counsel January 10, 2019
    18-029 October 25, 2018 Failing to comply with the College’s Advertising Standard of Practice, the Advertising Guideline and the Policy on Vaccination. Letter of Counsel January 10, 2019
    18-030 October 25, 2018 Failing to comply with the College’s Advertising Standard of Practice, the Advertising Guideline and the Policy on Vaccination.
    Advertising services outside the scope of practice.
    Letter of Counsel March 7, 2019
    18-031R April 1, 2019 Issuing an invoice that is false of misleading.
    Falsifying records related to the Registrant’s practice.
    Referred to Discipline Committee December 5, 2019
    18-032R May 15, 2019 Failing to comply with the General Regulation by injecting substances that the Registrant is not authorized to inject.
    Failing to carry out or abide by an undertaking given to the College or breaching an agreement with the College.
    Failing to comply with the College’s Advertising Standard of Practice and the Advertising Guideline.
     SCERP February 6, 2020
    18-033 December 4, 2018 Failing to comply with the College’s Advertising Standard of Practice and the Advertising Guideline. Letter of Counsel February 7, 2019
    18-034 December 4, 2018 Failing to comply with the College’s Advertising Standard of Practice and the Advertising Guideline. Letter of Counsel February 7, 2019
    18-035 December 6, 2018 Recommending or providing a treatment that is unnecessary or ineffective and making a claim respecting a treatment, device or procedure that cannot be supported as reasonable professional opinion. Letter of Counsel June 6, 2019
    18-036 December 19, 2018 Advertising information that may be considered misleading or false. Oral Caution June 6, 2019
    19-001R March 1, 2019 Failing to comply with the Standards of Practice for Restricted Titles and Advertising. Letter of Counsel May 2, 2019
    19-002R January 31, 2019 Failing to comply with an order of the Inquiries, Complaints and Reports Committee of the College, specifically failing to complete an inspection of patient records with the focus on financial records and consent. Referred to Discipline Committee June 6, 2019
    19-003R April 25, 2019 Contravening by act or omission, the Standards of Practice for Advertising. Letter of Counsel  August 1, 2019
    19-004R May 29, 2019 Failing to comply with the General Regulation by injecting substances that the Registrant is not authorized to inject.
    Performing an authorized act that the Registrant is not authorized to perform.
    Offering and/or advertising services outside the naturopathic scope of practice.
    Letter of Counsel November 7, 2019
    19-005R May 22, 2019 Advertising and/or offering services outside the naturopathic scope of practice.
    Performing and/or requisitioning laboratory tests that the Registrant is not authorized to perform/requisition.
    SCERP and Oral Caution April 2, 2020
    19-006R May 24, 2019 Failing to comply with the College’s Advertising Standard of Practice and the Advertising Guideline.
    Performing and/or requisitioning laboratory tests that the Registrant is not authorized to perform/requisition.
    Letter of Counsel November 7, 2019
    19-008 April 2, 2019 Charging excessive fees and failing to inform the patient of fees to be charged.
    Failing to obtain informed consent.
    Recommending inappropriate or incompetent treatment to the patient, including treatment that may be harmful.
    Letter of Counsel November 7, 2019
    19-009R May 31, 2019 Failing to use inactive title while holding an Inactive Certificate of Registration.
    Using the title “Dr.” without the appropriate restricted title directly following the Registrant’s name.
    Posting information that could be interpreted to be an endorsement by a Naturopathic Doctor.
    Using testimonials on the Registrant’s website.
    Letter of Counsel December 5, 2019
    19-010 May 13, 2019 Providing incompetent treatment to patient, which may have resulted in harm.
    Failing to address patient concerns in a timely and effective manner.
    Failing to maintain an appropriate therapeutic relationship with the patient.
    SCERP and Oral Caution January 9, 2020
    19-011 May 22, 2019 Issuing an invoice, bill or receipt that the Registrant knows or ought to know is false or misleading.
    Falsifying a record relating to the Registrant’s practice, including but not limited to providing false information to an insurance company.
    No further action October 3, 2019
    19-012 June 11, 2019 Contravening, or failing to maintain, the Standard of Practice for Advertising, the Advertising Guideline and/or the Policy on Vaccination. Letter of Counsel October 3, 2019
    19-013 July 9, 2019 Failing to advise the College of any changes to the Registrant’s name since the date of the Registrant’s initial application for registration.
    Failing to advise the College of any changes to the Registrant’s clinic or business information where the Registrant provides naturopathic services.
    No further action November 7, 2019
    19-014 July 9, 2019 Recommending or providing treatment that the Registrant knows or ought to know is unnecessary or ineffective.
    Providing unethical treatment to the patient.
    Recommending treatment that may be harmful to the patient.
    Failing to contact and collaborate with the other healthcare providers of the patient.
    Failure to refer the patient to or advise the patient to consult another healthcare provider.
    Letter of Counsel  April 2, 2020
    19-015 July 11, 2019 Advertising information that may be considered misleading or false. Letter of Counsel October 3, 2019
    19-017R September 25, 2019 Advertising and/or offering services outside the naturopathic scope of practice.
    Inappropriately using a term, title or designation indicating or implying a specialization.
    Including a guarantee of success in the Registrant’s professional advertising.
    Practising the profession of offering to provide professional services using a name other than the Registrant’s name as entered in the Register.
    Letter of Counsel December 5, 2019
    19-018R October 11, 2019 Failing to comply with an order of the Discipline Committee of the College.
    Practicing the profession while the Registrant’s certificate of registration has been suspended.
    Inappropriately using a title or designation.
    Contravening, by act or omission, the Conflict of Interest Standard of Practice and the Conflict of Interest Guideline.
    Failing to comply with an undertaking.
    Referred to Discipline Committee February 6, 2020
    19-019 July 18, 2019 Permitting the advertising of the Registrant of her practice in a manner that is false or misleading or the includes statements that are not factual and verifiable.
    Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Contravening the Standards of Practice for Advertising and Restricted Titles.
    Letter of Counsel October 3, 2019
    19-021 August 15, 2019 Failing to provide compassionate and ethical care.
    Failing to maintain appropriate therapeutic relationship and boundaries with the patient.
    Discontinuing professional services without notice or the opportunity for the patient to arrange alternate services before discontinuation.
    Unprofessional behaviour by the Registrant and/or staff of the clinic.
    Letter of Counsel April 2, 2020
    19-023 August 15, 2019 Refusing to accept a new patient referred to the Registrant.
    Failing to respond to an inquiry from a prospective patient in a timely manner.
    No further action  April 2, 2020
    19-024 August 15, 2019 Failing to communicate with a patient in a professional manner. No further action  April 2, 2020
    19-025 August 16, 2019 Advertising information that may be considered false or misleading. Letter of Counsel November 7, 2019
    19-026 August 16, 2019 Advertising information that may be considered false or misleading. Letter of Counsel November 7, 2019
    19-027 August 16, 2019 Advertising information that may be considered false or misleading. Letter of Counsel November 7, 2019
    19-028 August 16, 2019 Advertising information that may be considered false or misleading. Letter of Counsel November 7, 2019
    19-029 August 22, 2019 Failing to comply with the Standard of Practice for Advertising. No further action November 7, 2019
    19-030R October 4, 2019 Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Contravening by act or omission the Laboratory and Specimen Collection Centre Licensing Act, R.SO. 1990 and/or regulation made under this act.
    Contravening by act or omission, a standard of practice of the profession for failing to maintain the following standards of practice of the profession: Requisitioning Laboratory Tests, Advertising and Restricted Titles.
    Letter of Counsel January 9, 2020
    19-033 September 13, 2019 Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Failing to maintain the Standards of Practice for Advertising and Restricted Titles.
    Inappropriately using a term, title or designation indicating or implying a specialization in the profession.
    Letter of Counsel February 6, 2020
    19-034R February 11, 2020 Failing to comply with the requirement under Part IV of Ontario Regulation 168/15 made under the Naturopathy Act, 2007.
    Failing to comply with the General Regulation made under the Naturopathy Act, 2007.
    Inappropriately using a term, title or designation indicating or implying a specialization in the profession.
    Requisitioning a test from a laboratory that is not licensed under the Laboratory and Specimen Collection Centre Licensing Act.
    Ordering laboratory tests that the Registrant is not authorized to requisition or perform.
    Letter of Counsel September 10, 2020
    19-035R January 6, 2020 Advertising and/or providing services that the Registrant is not authorized to perform.
    Failing to carry out or abide by an undertaking given to the College.
    Failing to establish and maintain fair and ethical fees and billing practices.
    Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Using a term or title implying a specialization in the profession.
    Requisitioning a test from a laboratory that is not licensed under the Laboratory and Specimen Collection Centre Licensing Act.
    Failing to comply with the General Regulation made under the Naturopathy Act, 2007.
    Letter of Counsel  July 9, 2020
    19-036R August 13, 2020 Recommending a treatment, prescribing, dispensing and/or selling a drug or substance prior to establishing a naturopathic doctor-patient relationship with the patient/client.
    Failure to keep records in accordance with the standards of the profession.
    Issuing an invoice or receipt that the Registrant knows or ought to know is false or misleading.
    Giving information about a patient to a person other than the patient or the patient’s authorized representative.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Contravening the College’s Policy on Vaccination.
    Inappropriately using a term, title or designation.
    Endorsing or recommending a product in the Registrant’s professional advertising.
    Administering by injection a substance not listed in Table 2 of the General Regulation.
    Letter of Counsel December 3, 2020
    19-037R April 6, 2020 Contravening or failing to maintain the Standard of Practice for Advertising.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Providing care to an individual who is located in another province or territory via tele-practice without having the appropriate license or registration.
    Oral Caution August 6, 2020
    20-001R June 5, 2020 Contravening or failing to maintain the Standard of Practice for Advertising.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Recommending or providing unnecessary or ineffective treatment.
    Performing and/or requisitioning laboratory tests that the Registrant is not authorized to perform/requisition.
    Oral Caution October 1, 2020
    20-002R April 17, 2020 Failing to comply with the requirement under Part IV of Ontario Regulation 168/15 made under the Naturopathy Act, 2007.
    Advertising and/or providing services that the Registrant is not authorized to perform.
    Failing to carry out or abide by an undertaking given to the College.
    Letter of Counsel  July 9, 2020
    20-003R April 17, 2020 Failing to comply with the requirement under Part IV of Ontario Regulation 168/15 made under the Naturopathy Act, 2007.
    Advertising and/or providing services that the Registrant is not authorized to perform.
    Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Letter of Counsel  July 9, 2020
    20-004 February 19, 2020 Communicating in an unprofessional manner with a patient.
    Recommending/providing ineffective treatment.
    Charging excessive fees for naturopathic services.
    Letter of Counsel June 4, 2020
    20-006R January 13, 2021 Contravening or failing to maintain the Standard of Practice for Advertising.
    Advertising and/or providing services that the Registrant is not authorized to perform.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.
    Letter of Counsel and SCERP October 7, 2021
    20-007R January 13, 2021 Advertising and/or providing services that the Registrant is not authorized to perform. Letter of Counsel October 7, 2021
    20-008R December 8, 2020 Contravening or failing to maintain the Standard of Practice for Advertising.
    Advertising and/or providing services that the Registrant is not authorized to perform.
    Offering incentives to patients.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.
    Letter of Counsel April 8, 2021
    20-011R January 18, 2021 Contravening or failing to maintain the Standard of Practice for Advertising.
    Using the “Dr.” title without the appropriate restricted title.
    Providing advice outside the naturopathic scope of practice.
    Selling substances online outside naturopathic doctor-patient relationship.
    Oral Caution and SCERP May 6, 2021
    20-012 March 24, 2020 Advertising information that may be considered false or misleading. Referred to Discipline Committee September 10, 2020
    20-013 March 25, 2020 Advertising information that may be considered false or misleading. Oral Caution September 10, 2020
    20-014R July 20, 2020 Failing to comply with a cease and desist letter from the College.
    Contravening or failing to maintain the Standard of Practice for Advertising.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Inappropriately using a term, title or designation in respect of the Registrant’s practice.
    Letter of Counsel December 3, 2020
    20-015R January 13, 2021 Performing and/or requisitioning laboratory tests that the Registrant is not authorized to perform/requisition.
    Contravening by act or omission the Laboratory and Specimen Collection Centre Licensing Act, R.S.O.
    Contravening section 9 of the General regulation made under the Naturopathy Act.
    Contravening or failing to maintain the Standard of Practice for Advertising.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.
    Letter of Counsel and SCERP August 5, 2021
    20-017 May 4, 2020 Engaging in conduct or performing an act relevant to the practice of the profession that, having regard to all circumstances, would reasonably be regarded by registrants as, disgraceful, dishonourable or unprofessional.
    Issuing an invoice, bill or receipt that the Registrant knows or ought to know is false or misleading.
    Inappropriate or non-transparent billing procedures and untruthful communications with patients.
    Providing nonessential services.
    No further action January 14, 2021
    20-018R December 1, 2020 Contravening or failing to maintain the Standard of Practice for Record Keeping.
    Contravening or failing to maintain the Standard of Practice for Advertising.
    Contravening or failing to maintain the Standard of Practice for Delegation.
    Contravening by act or omission the Laboratory and Specimen Collection Centre Licensing Act, R.S.O.
    Using the “Dr.” title without the appropriate restricted title.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Letter of Counsel and SCERP May 6, 2021
    20-019R October 1, 2020 Performing a controlled act that the Registrant is not authorized to perform.
    Acting in a conflict of interest when acting in a professional capacity.
    Recommending and/ or selling Non-Scheduled Substances outside of the naturopathic doctor-patient relationship.
    Using the “Dr.” title without the appropriate restricted title.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Requisitioning the collection of specimens and laboratory testing outside the context of the naturopathic doctor-patient relationship.
    Oral Caution, SCERP and Letter of Counsel June 3, 2021
    20-020 August 13, 2020 Failing to comply with an order of a panel of the College and/or failing to reply appropriately to a written inquiry or request from the College.
    Practising and/or holding out as a person authorized to practise naturopathy while suspended.
    Referred to Discipline Committee November 5, 2020
    20-022R September 24, 2020 Failure to notify the College within 30 days of the particulars of any current charges against the Registrant. Letter of Counsel December 3, 2020
    20-025R November 9, 2020 Contravening the General Regulation under the Naturopathy Act.
    Providing services outside the naturopathic scope of practice.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.
    Using or permitting the use of a testimonial from a patient, former patient or other person in respect of the Registrant’s practice.
    Letter of Counsel July 8, 2021
    20-026R October 8, 2020 Contravening or failing to maintain the Standard of Practice for Advertising.
    Providing advice outside the naturopathic scope of practice.
    Contravening or failing to maintain the Standard of Practice for Restricted Titles.
    Contravening the Standard of Practice for Conflict of Interest.
    Oral Caution and Letter of Counsel June 3, 2021
    20-027 September 8, 2020 Making statements that may be considered, inappropriate, potentially harmful and misleading to members of the public.
    Providing information outside the naturopathic scope of practice to members of the public.
    Using a term, title or designation indicating or implying a specialization in an area of practice of the profession.
    Oral Caution and Letter of Counsel June 3, 2021
    20-028 October 5, 2020 Advertising information that may be considered false or misleading. Letter of Counsel January 14, 2021
    20-031 November 9, 2020 Recommending treatment that may be harmful to the patient.
    Recommending or providing treatment that the Registrant knows or ought to know is unnecessary or ineffective.
    No further action March 4, 2021
    20-030 January 11, 2021 Failing to co-operate with the Quality Assurance Committee or any assessor appointed by that committee.
    Failing to reply appropriately and within 30 days to a written inquiry or request from the College.
    Failing to comply with the Quality Assurance Regulation under the Naturopathy Act, 2007.
    Oral Caution May 6, 2021
    20-032R December 2, 2020 Failing to comply with a cease and desist letter from the College.
    Providing or attempting to provide services or treatment that the Registrant knows or ought to know to be beyond the registrant’s knowledge, skill or judgment.
    Performing and/or requisitioning laboratory tests that the Registrant is not authorized to perform/requisition.
    Contravening by act or omission the Laboratory and Specimen Collection Centre Licensing Act, R.S.O. 1990 and/or regulation made under this act.
    Contravening or failing to maintain the Standard of Practice for Advertising.
    Oral Caution April 8, 2021
    21-001R January 26, 2021 Failing to comply with a cease and desist letter from the College.
    Contravening or failing to maintain the Standard of Practice for Advertising.
    Oral Caution May 6, 2021
    21-002 January 18, 2021 Failing to wear facial protection while conducting in-person appointments during the COVID-19 pandemic.
    Failure to maintain patients’ confidentiality and privacy.
    Letter of Counsel and SCERP July 8, 2021
    21-003 February 3, 2021 Failing to wear facial protection in clinic common areas during the COVID-19 pandemic. No further action June 3, 2021
    21-007 May 11, 2021 Failure to co-operate with the Quality Assurance Committee. Oral Caution and SCERP October 7, 2021
    21-008 February 26, 2021 Contravening or failing to maintain the Standard of Practice for Advertising. No further action July 8, 2021
    21-010R June 15, 2021 Failing to comply with the General Regulation.
    Contravening or failing to maintain the Standard of Practice for Advertising.
    Using the “Dr.” title without the appropriate restricted title.
    Letter of Counsel October 7, 2021
    21-011 April 7, 2021 Providing information outside the scope of practice. SCERP and Oral Caution July 8, 2021
    21-014 May 5, 2021 Misleading advertising of professional services. No further action July 8, 2021

    *IVIT – Intravenous Infusion Therapy*