Administrative Assistant, Quality Assurance & Inspections
Posted On: June 15, 2026
Closes On: July 10, 2026
The College of Naturopaths of Ontario works to protect the public interest by regulating naturopaths in support of the public’s right to competent, safe and ethical naturopathic care. The College fulfills its role by setting the requirements to enter the profession, setting standards of practice, administering a quality assurance program, and holding Ontario’s naturopaths accountable for their conduct and practice.
Position Overview
The Administrative Assistant, Quality Assurance & Inspection provides administrative support to the ongoing delivery of the Quality Assurance and Inspection programs of the College. This role supports governance and strategic operations through effective and efficient processes.
Duties & Responsibilities
As the key person providing administrative support for the Quality Assurance (QA) and Inspection programs, the successful candidate will:
- Perform accurate data entry and take proactive measures to ensure data integrity and quality;
- Support the delivery of the QA and Inspection programs including assisting in the coordination and follow-up of assessments, inspections and reporting requirements;
- Provide comprehensive meeting support, including preparing agendas, meeting materials, attending meetings, and recording detailed minutes;
- Prepare, proofread, and distribute correspondence, reports, and program documents in a timely and accurate manner using various channels (email, mail, copying, and record retention);
- Update and maintain operating policies and procedures, communication templates, fillable forms, and program-related information materials;
- Manage incoming calls, emails, and inquiries, and respond to registrants’ questions regarding QA and inspection requirements in a respectful, inclusive, and service oriented manner;
- Review and update relevant content on the College’s website and post information to the Public Register;
- Maintain program files in compliance with the College’s Records Retention Policy;
- Liaise professionally and courteously with internal departments and external stakeholders; and
- Assist with special projects and perform other administrative duties as assigned.
Qualifications & Experience
This position is open to candidates with the following education, experience, skills and personal attributes:
- Education A post-secondary education in Office Administration or an equivalent combination of education and experience.
- Experience One to three years of experience in an administrative role or equivalent relevant experience.
- Skills
- Excellent oral and written communication and interpersonal skills.
- Strong organizational skills based on effective time-management, high accuracy, and the ability to pay attention to detail.
- High level of computer literacy (MS Office, Adobe Pro).
- Knowledge of database systems.
- Familiarity with the not-for-profit or regulatory sector is an asset.
- The ability to speak a second language, particularly French is an asset.
- Ability to balance multiple demands, including prioritizing and meeting deadlines.
- Recognizes the critical importance of handling sensitive information with discretion and confidentiality.
- Personal Attributes
The College’s environment is well suited to individuals who:
- Are self-motivated and collaborative, with a focus on continuous improvement;
- Demonstrate professionalism in their actions and interactions;
- Are patient and empathetic, and value fairness, equity, objectivity, and impartiality;
- Works effectively both independently and as part of a team;
- Respectful ofgovernance, legal compliance, and decision-making processes of the College;
- Excellent sound judgement, tact and diplomacy.
- Have a strong sense of accountability.
Terms and Working Conditions
The following terms and working conditions apply to this position:
- This is a full-time, permanent position with the College;
- The College offers a hybrid remote and in-office work schedule;
- The position is based on a 35-hour work week, Monday to Friday
- Salary will be based on experience, skills, and qualifications of the successful candidate, within a range of $54,622.91 – $66,304.82 per year.
Benefits
College employees enjoy a competitive group benefits plan (life insurance, LTD, health, dental and paramedical services). Employees are also enrolled in the College’s Registered Retirement Savings Plan (RRSP) program, with contributions made by the College.
The College also provides equitable access to professional development opportunities.
Application Process and Deadline
Cover letter and resume can be emailed to hr@collegeofnaturopaths.on.ca and must be received by Friday, July 10, 2026. Please include “AA-QA & INSPECTION” in the subject line.
Only those applicants who are selected for an interview will be contacted. The College thanks all applicants for their interest; we are unable to respond to individual inquiries regarding application status. If you require alternative methods to apply or to communicate, please contact us for accommodation.
The College’s recruitment process is fully managed by our HR team. We do not use AI, automated systems, or algorithms to filter or evaluate applications. All resumes are reviewed by human professionals. We are committed to fair and equitable hiring practices.
Equity, Diversity & Inclusion Statement
The College of Naturopaths of Ontario values diversity and is committed to fostering an inclusive, barrier-free work environment built on dignity and respect.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs, political beliefs, culture or other ideologies, or any other characteristics protected by applicable law.
We encourage applications from candidates who may not meet every listed qualification but bring relevant lived experience and transferable skills.
Accommodation is available upon request throughout the recruitment process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA).
Who To Contact
Human Resources